UPAYA MEDIASI DALAM PENYELESAIAN SENGKETA DI LEMBAGA PERBANKAN

Suherman Suherman(1),


(1) Fakultas Hukum UPN Veteran Jakarta
Corresponding Author

Abstract


In some countries, mediation was voluntarily dispute settlement. In banking dispute settlement, the dispute arose from customer’s claim over banking services. If the claim unsatisfactory settled, it may lead to banking dispute. The dispute characterized as contractual dispute between the bank and the customer as debtor. At fi  rst stage, the customer may request for clarifi  cation towards the bank. Subsequently, the customer may submit request for mediation to the mediation institution. If the parties (the bank and the customer) reach an agreement on the dispute, the agreement should be written. This article also discuss the advantages and disadvantages of mediation for banking dispute settlement.

Keywords


Mediation; Dispute; Banking.

References


Buku

Abdurrasyid, Priyatna, 2011, Arbitrase dan Alternatif Penyelesaian Sengketa, PT. Fikahati Aneska, Jakarta.

Adi Nugroho, Susanti, 2009, Mediasi Sebagai Alternatif Penyelesaian Sengketa, PT. Telaga Ilmu Indonesia, Jakarta.

Fuady, Munir, 1999, Hukum Perbankan Modern, Citra Aditya Bhakti, Bandung.

J. Folberg and A. Taylor, 1984, Mediation : A Comprehensive Guide to Resolving Confl ict Without Litigation, Butterwortis, Australia

Lovenheim, Peter,1996, How to Mediate Your Dispute, Nolo-Press, Berkeley

Sitompul, Zulkarnaian, 2005, Problematika Perbankan, Book Terrace & Library, Bandung

Peraturan Perundang-undangan

Undang-Undang No. 23 Tahun 1999 tentang Bank Indonesia

Peraturan Bank Indonesia Nomor 8/5/PBI/2006 tentang Mediasi Perbankan yang kemudian dirubah dengan PBI No.10/1/PBI/2008 tentang Mediasi Perbankan.

Sumber Lain

Soebagjo, Felix Oentoeng, 2007, Mediasi sebagai alternatif Penyelesaian Sengketa di Bidang Perbankan, Bahan Diskusi Terbatas “Pelaksana Mediasi Perbankan oleh Bank Indonesia dan Pembentukan Lembaga Independen Mediasi Perbankan”. Kerjasama Magister Hukum Bisnis dan Kenegaraan, UGM dan Bank Indonesia, Yogyakarta. LINK , di akses pada 1 November 2016.


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DOI: 10.36913/jhaper.v4i1.67

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